Zwipe — Privacy Policy

PizzaTech, Inc., doing business as Zwipe, PizzaBox, or PizzaBox AI ("Zwipe," "PizzaBox," "PizzaBox AI," "we," "us," or "our"), values your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and protect personal data when you access or use our membership infrastructure, subscription management, branded payment card, rewards, cashback, billing, redemption, engagement, and related technology services (the "Platform" or "Services").

1. Information We Collect

We collect the following categories of information:

Personal Information

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Delivery or pickup information (if provided)
• Restaurant affiliation (for restaurant users)
• Account credentials and authentication information

Membership, Rewards & Transaction Data

• Membership and subscription details
• Redemption activity
• Cashback activity
• Rewards balances
• Purchases and upsells
• Visit frequency and transaction history
• Membership status and renewal history
• Card usage activity
• Wallet provisioning activity
• Promotion and offer usage
• Transaction timestamps and locations

Payment & Financial Information

Payments and certain financial services may be processed by third-party financial partners.

We may collect limited payment-related information such as:

• Partial card details (e.g. last four digits)
• Payment method type
• Transaction status
• Payment identifiers
• Billing history

We do not store full payment card numbers unless explicitly stated otherwise.

Usage & Technical Data

• IP address
• Browser type
• Device information
• Operating system
• Mobile device identifiers
• Pages viewed and interactions
• Referring URLs
• App activity
• Session activity
• Timestamps and log data

Communications & Engagement Data

• Messages (email, SMS, push notifications, in-app messages)
• Interactions with Restaurant offers, promotions, or updates
• Engagement with rewards or membership content
• Customer support inquiries
• Survey responses and feedback
• Communication preferences

We collect information when you:

• Create an account or membership
• Purchase or renew a membership
• Use a membership card or rewards program
• Redeem benefits or cashback
• Use the Platform
• Interact with communications or content
• Add a card to a digital wallet
• Contact support

2. How We Use Your Information

We use personal data to:

• Provide and operate the Platform and Services
• Process memberships, subscriptions, payments, and rewards
• Enable branded membership card functionality
• Support digital wallet provisioning
• Enable cashback and rewards programs
• Enable redemption and order workflows
• Deliver communications and notifications
• Enable Restaurants to engage with members
• Provide customer support
• Improve product performance and features
• Analyze usage and engagement trends
• Detect fraud, abuse, suspicious activity, or misuse
• Authenticate users and secure accounts
• Comply with legal, regulatory, and financial obligations
• Enforce agreements and policies

We may also use aggregated or anonymized data for:

• Analytics
• Product development
• Benchmarking
• Industry insights
• Fraud prevention
• Operational optimization

We do not sell personal data.

3. How We Share Information

With Restaurants

We share relevant data with the Restaurant you interact with so they can:

• Fulfill memberships and orders
• Manage member relationships
• Process rewards and benefits
• Communicate with you
• Provide customer support
• Analyze member engagement and visits

With Financial & Payment Partners

We may share limited information with third-party financial institutions and payment providers including:

• Issuing banks
• Payment processors
• Payment networks
• Digital wallet providers
• Fraud prevention providers

These providers may independently collect and process information in accordance with their own privacy policies and regulatory obligations.

With Service Providers

We may share limited required data with trusted third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure
• Analytics providers
• Messaging providers
• Customer support tools
• Fraud prevention vendors
• Identity verification vendors
• Marketing and engagement tools
• Payment infrastructure providers

These providers are granted limited access solely as necessary to perform services for Zwipe.

They are contractually obligated to:

• Use personal data only for authorized purposes
• Protect and safeguard personal information
• Not sell or misuse the data
• Comply with applicable privacy and security requirements

With Third-Party Providers Used by Restaurants

Restaurants may use POS providers, delivery services, ordering systems, or other technology vendors.

Relevant information may be shared at the Restaurant's direction to support membership, redemption, transaction, or operational workflows.

Legal Requirements

We may disclose information when required by law or when reasonably necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect rights, safety, or property
• Prevent fraud or abuse
• Enforce agreements
• Protect Zwipe, Restaurants, users, or third parties

4. Cookies & Tracking Technologies

We use cookies, SDKs, pixels, and similar technologies to:

• Maintain sessions and authentication
• Understand usage patterns
• Improve performance and functionality
• Support analytics and engagement measurement
• Detect fraud and security threats
• Personalize experiences

You can manage cookies through your browser or device settings.

Certain Platform features may not function properly if cookies are disabled.

5. Digital Wallets, Cards & Payment Networks

If you use digital wallet functionality or branded membership cards:

• Additional information may be collected by wallet providers, payment processors, issuing banks, or payment networks
• Wallet functionality may be subject to separate terms and privacy policies
• Certain transaction or device data may be shared with financial partners for fraud prevention, authentication, compliance, or operational purposes

Zwipe does not control the privacy practices of third-party financial institutions, payment networks, or wallet providers.

6. Your Privacy Rights (U.S. – California & Similar Laws)

If you are a California resident under the CCPA/CPRA or similar U.S. privacy laws, you may have rights including:

• The right to know what personal data we collect
• The right to access your personal data
• The right to request deletion
• The right to correct inaccurate data
• The right to opt out of certain data sharing practices
• The right to limit use of sensitive personal information where applicable

We do not sell personal data.

We will not discriminate against you for exercising your rights.

To exercise privacy rights, contact:

support@pizzaboxcorp.com

We may need to verify your identity before processing requests.

7. Communications Preferences

Zwipe and participating Restaurants may send:

• Transactional notifications
• Membership and billing notifications
• Reward and cashback notifications
• Service alerts
• Restaurant promotions and updates
• SMS, email, push, or in-app communications

You may opt out of promotional communications at any time.

Transactional or operational messages related to active memberships or accounts may still be sent.

8. Data Security

We implement reasonable administrative, technical, organizational, and security safeguards designed to protect personal information.

However, no system or transmission method is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and devices.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain memberships and accounts
• Comply with legal or regulatory obligations
• Prevent fraud and abuse
• Resolve disputes
• Enforce agreements
• Maintain operational and financial records

We may retain aggregated or anonymized data indefinitely.

When no longer required, data may be securely deleted, anonymized, or de-identified.

10. Children's Privacy

The Platform is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal data from a child without appropriate consent, we may delete the information.

11. International Users

Zwipe operates primarily in the United States.

If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our providers operate.

By using the Platform, you consent to these transfers.

12. Do Not Track Signals

Our Services do not currently respond to "Do Not Track" browser signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted with a revised "Last Updated" date.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

PizzaTech, Inc.

Doing business as Zwipe, PizzaBox, and PizzaBox AI

Email: support@pizzaboxcorp.com

Website: https://zwipe.co